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    Wont load beyond logging in screen

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • RoweyR Offline
      Rowey
      last edited by

      @dreddykruger the Folder location should be C:\ProgramData\FAForever\logs

      "The needs of the many outweigh the needs of the few" - Spock

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      • D Offline
        dreddykruger @Rowey
        last edited by

        @rowey Screenshot (245).png Screenshot (244).png i have been through all the folders i cant find the one you have and cant find no log in any of those folders

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        • RoweyR Offline
          Rowey
          last edited by

          ProgramData is a hidden folder to see it you need to go to view in the File explored and hit the checkbox hidden items 707459d2-197c-4b24-878f-11dcd20fe5b1-image.png

          "The needs of the many outweigh the needs of the few" - Spock

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          • D Offline
            dreddykruger @Rowey
            last edited by

            @rowey ah found it so i upload the full notepad?

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            • RoweyR Offline
              Rowey
              last edited by

              you can use Pastebin https://pastebin.com/ if you copy it their it will give you a link you can copy here

              "The needs of the many outweigh the needs of the few" - Spock

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              • D Offline
                dreddykruger @Rowey
                last edited by

                @rowey eeH0b7Ga.txt
                Can i just post it like this

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                • RoweyR Offline
                  Rowey
                  last edited by

                  that work xD

                  "The needs of the many outweigh the needs of the few" - Spock

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                  • M Offline
                    Mroz
                    last edited by

                    same problem here please help

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                    • MarcSpectorM Offline
                      MarcSpector
                      last edited by MarcSpector

                      What if you use another version? For example, this is https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0

                      Also please upload the client.log file at: C:\ProgramData\FAForever\logs
                      ProgramData is a hidden folder.
                      You need to enable the display of hidden folders or insert into the address bar of the explorer.

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                      • D Offline
                        dreddykruger @MarcSpector
                        last edited by

                        @marcspector ive tried that link still doesnt work

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                        • D Offline
                          dreddykruger
                          last edited by

                          Anyone found out whats causing it yet im so bored i want a game...

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                          • MarcSpectorM Offline
                            MarcSpector
                            last edited by

                            I try, but I can't see what the reason is. Have you tried disabling your antivirus and firewall?

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                            • D Offline
                              dreddykruger @MarcSpector
                              last edited by

                              @marcspector yeah thats all off it was working one day and not the next

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                              • D Offline
                                dreddykruger
                                last edited by

                                I cant help but think it has something to do with logging in, because a couple of days before this i was in a game and when i exited the game it wanted me to register my details to get back into FAF which i did and got back in and was playing and then couple of days later no access.

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                                • S Offline
                                  Sheikah
                                  last edited by Sheikah

                                  Unfortunately, I cannot see anything in the log you posted that is abnormal. What would be helpful is if you can turn on debug logging and then log in and post that log.

                                  To turn on debug logging you need to open your client.prefs file normally found in %USERPROFILE%\AppData\Roaming\Forged Alliance Forever

                                  then change

                                  "debugLogEnabled" : false
                                  

                                  to

                                  "debugLogEnabled" : true
                                  

                                  in that file. Then open the client and log in and post the client.log file

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                                  • D Offline
                                    dreddykruger @Sheikah
                                    last edited by

                                    @sheikah Screenshot (250).png

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                                    • AmygdalaA Offline
                                      Amygdala @dreddykruger
                                      last edited by

                                      @dreddykruger you can open that file with any text editor program

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                                      • D Offline
                                        dreddykruger @Sheikah
                                        last edited by

                                        @sheikah client.log

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                                        • S Offline
                                          Sheikah
                                          last edited by

                                          @Askaholic for some reason dreddykruger is never getting a response to the ask_session message do you know what might cause that?

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                                          • AskaholicA Offline
                                            Askaholic
                                            last edited by

                                            Only thing I can see would be if there was a connection error. Otherwise it should always respond with something.

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