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    Wont load beyond logging in screen

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    43 Posts 10 Posters 2.5k Views
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    • D Offline
      dreddykruger @MarcSpector
      last edited by

      @marcspector ive tried that link still doesnt work

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      • D Offline
        dreddykruger
        last edited by

        Anyone found out whats causing it yet im so bored i want a game...

        1 Reply Last reply Reply Quote 0
        • MarcSpectorM Offline
          MarcSpector
          last edited by

          I try, but I can't see what the reason is. Have you tried disabling your antivirus and firewall?

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            dreddykruger @MarcSpector
            last edited by

            @marcspector yeah thats all off it was working one day and not the next

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            • D Offline
              dreddykruger
              last edited by

              I cant help but think it has something to do with logging in, because a couple of days before this i was in a game and when i exited the game it wanted me to register my details to get back into FAF which i did and got back in and was playing and then couple of days later no access.

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              • S Offline
                Sheikah
                last edited by Sheikah

                Unfortunately, I cannot see anything in the log you posted that is abnormal. What would be helpful is if you can turn on debug logging and then log in and post that log.

                To turn on debug logging you need to open your client.prefs file normally found in %USERPROFILE%\AppData\Roaming\Forged Alliance Forever

                then change

                "debugLogEnabled" : false
                

                to

                "debugLogEnabled" : true
                

                in that file. Then open the client and log in and post the client.log file

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                • D Offline
                  dreddykruger @Sheikah
                  last edited by

                  @sheikah Screenshot (250).png

                  AmygdalaA 1 Reply Last reply Reply Quote 0
                  • AmygdalaA Offline
                    Amygdala @dreddykruger
                    last edited by

                    @dreddykruger you can open that file with any text editor program

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                    • D Offline
                      dreddykruger @Sheikah
                      last edited by

                      @sheikah client.log

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                      • S Offline
                        Sheikah
                        last edited by

                        @Askaholic for some reason dreddykruger is never getting a response to the ask_session message do you know what might cause that?

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                        • AskaholicA Offline
                          Askaholic
                          last edited by

                          Only thing I can see would be if there was a connection error. Otherwise it should always respond with something.

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                          • S Offline
                            Sheikah
                            last edited by

                            But if it was a connection error that would be reported by the client side connection log and that has nothing there

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                            • B Offline
                              BadJohN
                              last edited by BadJohN

                              Hello!
                              After I upgraded to the new version 2021.0.11 I have the same problem - before everything was okay and I could log in without any problems.
                              I hope you can fix that bug soon- Thanks!
                              Greetings
                              John

                              P.S.: If you still do need moreclient.log logfiles please contact me- no problem!

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                              • D Offline
                                dreddykruger @Askaholic
                                last edited by

                                @askaholic has it got something to do with login, a couple of days before this happened i left a game i was playing in and went back to lobby to find another game and it had kick me out of FAF and i had a mess around getting back into my account, i got back in but couple of days later this happened.

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                                • AskaholicA Offline
                                  Askaholic
                                  last edited by

                                  From what Sheikah said it actually happens before the client even can log in. So, it’s really weird. I can’t look at the server logs right now though because our server config has been messed up and only keeps a few hours worth.

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                                  • S Offline
                                    Sheikah
                                    last edited by

                                    I wonder if this is a resurfacing of that old infinite log in bug. Haven't seen that in a while though

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                                    • D Offline
                                      dreddykruger @Sheikah
                                      last edited by

                                      @sheikah any idea when a new update will be out for the client and i will try downloading it see if it can somehow get rid of the bug

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                                      • S Offline
                                        Sheikah
                                        last edited by

                                        You can try the alpha-1 that is out here https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.12.0-alpha-1

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                                        • D Offline
                                          dreddykruger @Sheikah
                                          last edited by

                                          @sheikah no it hasnt worked still, maybe if you delete my account see if i can get in if i setup a new account maybe?

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                                          • D Offline
                                            dreddykruger @Sheikah
                                            last edited by

                                            @sheikah advice on where to go from here, the rig i am on only cost cheap and i can buy another cheap office rig if thats going to run the game, if i log in on someones elses computer with my steam account would that maybe worth a try before i go down the route of buying another PC?

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