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    Wont load beyond logging in screen

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    43 Posts 10 Posters 2.5k Views
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    • AskaholicA Offline
      Askaholic
      last edited by

      Post your client.log file

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        dreddykruger
        last edited by

        How i do this?

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        • RoweyR Offline
          Rowey
          last edited by

          24c25ce7-4111-4a81-9bab-f8defabe7f5c-image.png

          So you go to the top-left hamburger menu > Show Log folder > open log folder and your client.log should be near the top of that folder that's the one they are after

          "The needs of the many outweigh the needs of the few" - Spock

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          • D Offline
            dreddykruger @Rowey
            last edited by

            @rowey i cant get into that screen i just get the logging in screen as the app launches it wont go any further

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            • D Offline
              dreddykruger @Rowey
              last edited by

              @rowey Screenshot (243).png

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              • D Offline
                dreddykruger @Askaholic
                last edited by

                @askaholic i cant get into that?

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                • RoweyR Offline
                  Rowey
                  last edited by

                  @dreddykruger the Folder location should be C:\ProgramData\FAForever\logs

                  "The needs of the many outweigh the needs of the few" - Spock

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                  • D Offline
                    dreddykruger @Rowey
                    last edited by

                    @rowey Screenshot (245).png Screenshot (244).png i have been through all the folders i cant find the one you have and cant find no log in any of those folders

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                    • RoweyR Offline
                      Rowey
                      last edited by

                      ProgramData is a hidden folder to see it you need to go to view in the File explored and hit the checkbox hidden items 707459d2-197c-4b24-878f-11dcd20fe5b1-image.png

                      "The needs of the many outweigh the needs of the few" - Spock

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                      • D Offline
                        dreddykruger @Rowey
                        last edited by

                        @rowey ah found it so i upload the full notepad?

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                        • RoweyR Offline
                          Rowey
                          last edited by

                          you can use Pastebin https://pastebin.com/ if you copy it their it will give you a link you can copy here

                          "The needs of the many outweigh the needs of the few" - Spock

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                          • D Offline
                            dreddykruger @Rowey
                            last edited by

                            @rowey eeH0b7Ga.txt
                            Can i just post it like this

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                            • RoweyR Offline
                              Rowey
                              last edited by

                              that work xD

                              "The needs of the many outweigh the needs of the few" - Spock

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                              • M Offline
                                Mroz
                                last edited by

                                same problem here please help

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                                • MarcSpectorM Offline
                                  MarcSpector
                                  last edited by MarcSpector

                                  What if you use another version? For example, this is https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0

                                  Also please upload the client.log file at: C:\ProgramData\FAForever\logs
                                  ProgramData is a hidden folder.
                                  You need to enable the display of hidden folders or insert into the address bar of the explorer.

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                                  • D Offline
                                    dreddykruger @MarcSpector
                                    last edited by

                                    @marcspector ive tried that link still doesnt work

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                                    • D Offline
                                      dreddykruger
                                      last edited by

                                      Anyone found out whats causing it yet im so bored i want a game...

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                                      • MarcSpectorM Offline
                                        MarcSpector
                                        last edited by

                                        I try, but I can't see what the reason is. Have you tried disabling your antivirus and firewall?

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                                        • D Offline
                                          dreddykruger @MarcSpector
                                          last edited by

                                          @marcspector yeah thats all off it was working one day and not the next

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                                          • D Offline
                                            dreddykruger
                                            last edited by

                                            I cant help but think it has something to do with logging in, because a couple of days before this i was in a game and when i exited the game it wanted me to register my details to get back into FAF which i did and got back in and was playing and then couple of days later no access.

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