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    Scheduled Pinned Locked Moved FAF support (client and account issues)
    43 Posts 10 Posters 2.5k Views
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    • S Offline
      Sheikah
      last edited by

      @Askaholic for some reason dreddykruger is never getting a response to the ask_session message do you know what might cause that?

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      • AskaholicA Offline
        Askaholic
        last edited by

        Only thing I can see would be if there was a connection error. Otherwise it should always respond with something.

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        • S Offline
          Sheikah
          last edited by

          But if it was a connection error that would be reported by the client side connection log and that has nothing there

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          • B Offline
            BadJohN
            last edited by BadJohN

            Hello!
            After I upgraded to the new version 2021.0.11 I have the same problem - before everything was okay and I could log in without any problems.
            I hope you can fix that bug soon- Thanks!
            Greetings
            John

            P.S.: If you still do need moreclient.log logfiles please contact me- no problem!

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            • D Offline
              dreddykruger @Askaholic
              last edited by

              @askaholic has it got something to do with login, a couple of days before this happened i left a game i was playing in and went back to lobby to find another game and it had kick me out of FAF and i had a mess around getting back into my account, i got back in but couple of days later this happened.

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              • AskaholicA Offline
                Askaholic
                last edited by

                From what Sheikah said it actually happens before the client even can log in. So, it’s really weird. I can’t look at the server logs right now though because our server config has been messed up and only keeps a few hours worth.

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                • S Offline
                  Sheikah
                  last edited by

                  I wonder if this is a resurfacing of that old infinite log in bug. Haven't seen that in a while though

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                  • D Offline
                    dreddykruger @Sheikah
                    last edited by

                    @sheikah any idea when a new update will be out for the client and i will try downloading it see if it can somehow get rid of the bug

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                    • S Offline
                      Sheikah
                      last edited by

                      You can try the alpha-1 that is out here https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.12.0-alpha-1

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                      • D Offline
                        dreddykruger @Sheikah
                        last edited by

                        @sheikah no it hasnt worked still, maybe if you delete my account see if i can get in if i setup a new account maybe?

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                        • D Offline
                          dreddykruger @Sheikah
                          last edited by

                          @sheikah advice on where to go from here, the rig i am on only cost cheap and i can buy another cheap office rig if thats going to run the game, if i log in on someones elses computer with my steam account would that maybe worth a try before i go down the route of buying another PC?

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                          • S Offline
                            Sheikah
                            last edited by

                            Unfortunately this is some very weird server client communication bug that we have to figure out that seems to only be happening specifically for you or a very small number of people

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                            • D Offline
                              dreddykruger
                              last edited by

                              Cant you just delete my account and i try starting again, ill order another pc if that will work i only play quake and this mainly so i need it back on....

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                              • Eternal-E Offline
                                Eternal-
                                last edited by Eternal-

                                Try this client @dreddykruger
                                https://github.com/FAForever/client/releases/download/0.20.1/Forged.Alliance.Forever-0.20.1-win32.msi

                                Profile | Eternal MOD pack | Check new client

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                                • D Offline
                                  dreddykruger @Eternal-
                                  last edited by

                                  @eternal dude you got it working im so happy im in lobby now it looks hella different than what it did just a month or so ago but im so happy thank you.....

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