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    New Client 2023.6.0

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    19 Posts 9 Posters 1.6k Views
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    • S Offline
      Sheikah
      last edited by Sheikah

      Wait are all the people having issues on windows 7?

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      • V Offline
        Valiane
        last edited by

        Yes, this is probably a problem with Windows 7.
        After the FAF rollback to the previous version v2023.5.0, everything started up normally.
        In any case, thank you all.

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        • S Offline
          Sheikah
          last edited by

          Can others confirm they are on windows 7 as well?

          Also just downgrading isn't a sustainable solution. Soon everyone will have to be on 2023.6 or higher. So it is better to work with me to try and find a solution.

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          • S Offline
            Sheikah
            last edited by

            Alright so I found that this is definitely an incompatibility with windows 7. If you do not have windows 7 and experience this issue let me know

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            • S Offline
              Sheikah
              last edited by

              For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

              S 1 Reply Last reply Reply Quote 3
              • R Offline
                robotcat
                last edited by robotcat

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                • Z Offline
                  ZOB
                  last edited by

                  Awesome, thank you very much Sheikah

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                  • P Offline
                    Printer
                    last edited by

                    Thanks Sheikah!

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                    • S Offline
                      SueFab @Sheikah
                      last edited by

                      @sheikah said in New Client 2023.6.0:

                      For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

                      I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                      Also Thank You robotcat for pointing out that the file is in
                      C:\Program Files\FAF Client\

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                      • S Offline
                        Sheikah @SueFab
                        last edited by

                        I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                        Yes the feature requires at least windows 10 build 1803 so if you are before that you will have the same issue but the new installer won't help you. As there is no consistent way to get the build number so you will have to make this change after every install if you are on windows 10 but haven't updated past 1803

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                        • L Offline
                          Livingbeast
                          last edited by

                          I am having troubles figuring out how to change the line of code in the .vmoptions file. I have windows 10 and cannot access the client. Can anyone help me?

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                          • MostLostNoobM Offline
                            MostLostNoob @Livingbeast
                            last edited by

                            @livingbeast Are you using the latest FAF client: 2023.8.0?

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