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    New Client 2023.6.0

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    19 Posts 9 Posters 1.6k Views
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    • S Offline
      Sheikah
      last edited by

      Can one of you run the client from the command line and post the output here

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      • V Offline
        Valiane
        last edited by Valiane

        I have the same problem with the new FAF client (updated today). After trying to run it, nothing happens. OS Windows 7 x64 SP1. There are no logs. Through the launch on the command line, nothing happens and nothing is written. Before the update, the client started normally. I also created a topic on the current issue on the FAF Discord server.

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        • S Offline
          Sheikah
          last edited by Sheikah

          Wait are all the people having issues on windows 7?

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          • V Offline
            Valiane
            last edited by

            Yes, this is probably a problem with Windows 7.
            After the FAF rollback to the previous version v2023.5.0, everything started up normally.
            In any case, thank you all.

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            • S Offline
              Sheikah
              last edited by

              Can others confirm they are on windows 7 as well?

              Also just downgrading isn't a sustainable solution. Soon everyone will have to be on 2023.6 or higher. So it is better to work with me to try and find a solution.

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              • S Offline
                Sheikah
                last edited by

                Alright so I found that this is definitely an incompatibility with windows 7. If you do not have windows 7 and experience this issue let me know

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                • S Offline
                  Sheikah
                  last edited by

                  For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

                  S 1 Reply Last reply Reply Quote 3
                  • R Offline
                    robotcat
                    last edited by robotcat

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                    • Z Offline
                      ZOB
                      last edited by

                      Awesome, thank you very much Sheikah

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                      • P Offline
                        Printer
                        last edited by

                        Thanks Sheikah!

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                        • S Offline
                          SueFab @Sheikah
                          last edited by

                          @sheikah said in New Client 2023.6.0:

                          For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

                          I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                          Also Thank You robotcat for pointing out that the file is in
                          C:\Program Files\FAF Client\

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                          • S Offline
                            Sheikah @SueFab
                            last edited by

                            I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                            Yes the feature requires at least windows 10 build 1803 so if you are before that you will have the same issue but the new installer won't help you. As there is no consistent way to get the build number so you will have to make this change after every install if you are on windows 10 but haven't updated past 1803

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                            • L Offline
                              Livingbeast
                              last edited by

                              I am having troubles figuring out how to change the line of code in the .vmoptions file. I have windows 10 and cannot access the client. Can anyone help me?

                              MostLostNoobM 1 Reply Last reply Reply Quote 0
                              • MostLostNoobM Offline
                                MostLostNoob @Livingbeast
                                last edited by

                                @livingbeast Are you using the latest FAF client: 2023.8.0?

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