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    client login does not work

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • N Offline
      nick_
      last edited by

      today i tried to come back to faf for the first time in a while. i updated the client but there is no login (name and password) fields anymore, just a "log in with browser" button that just does nothing when i click it. i tried uninstalling and reinstalling the clinet but it didn't change anything.

      here's a picture:
      faflogin.png

      anybody know what is the problem here? like i said, clicking the "Log in with Browser" button does nothing, and "Play Offline" just gives me this error manage:

      fafoffline.png

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      • Eternal-E Offline
        Eternal-
        last edited by Eternal-

        Setup default browser on Windows, or change it to Edge

        Profile | Eternal MOD pack | Check new client

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        • N Offline
          nick_ @Eternal-
          last edited by

          @eternal yeah that was it, for some reason my windows default browser path was broken. i fixed it and the login works now, thanks for the help!

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          • V Offline
            VolDon @Eternal-
            last edited by

            @eternal Sorry, I have the same problem as this user, but on your advice, unlike him, I did not manage to solve the problem, it remained the same as it was.

            Eternal-E 1 Reply Last reply Reply Quote 0
            • Eternal-E Offline
              Eternal- @VolDon
              last edited by

              @voldon which problem exactly

              Profile | Eternal MOD pack | Check new client

              V 1 Reply Last reply Reply Quote 0
              • V Offline
                VolDon @Eternal-
                last edited by

                @eternal I will write in detail. I bought the game on Steam, created a profile in it, registered on the FAF website, linked my Steam account, downloaded and installed the client from the official FAF website. But when I start the client there are no lines for filling in the data (Password and Login) There is a button in the center "Authorization", I click but nothing happens, I reinstalled the client, nothing has changed. In general, the problem is the same as that of the user "nick_".

                Eternal-E 1 Reply Last reply Reply Quote 0
                • Eternal-E Offline
                  Eternal- @VolDon
                  last edited by

                  @voldon Client cant detect default browser.

                  Win+R -> CMD -> copy this https://forum.faforever.com/topic/3771/client-login-does-not-work/6 -> press enter

                  if browser is not opens, then you didnt set default browser

                  Profile | Eternal MOD pack | Check new client

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                  • Eternal-E Eternal- referenced this topic on
                  • maggeM Offline
                    magge Global Moderator
                    last edited by

                    If it does not work, you can try to install Chrome or Firefox (reboot PC) and try again.

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                    • V Offline
                      VolDon @Eternal-
                      last edited by

                      @eternal I have everything open, without any problems.

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                      • V Offline
                        VolDon @magge
                        last edited by VolDon

                        @magge I initially had Google Chrome, I already tried the browser recommended by the system, but nothing works.

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                        • maggeM Offline
                          magge Global Moderator
                          last edited by

                          Have you tried to disable any security software for testing purpose?
                          Are you 100% sure it is the same error as OP has?

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                          V 1 Reply Last reply Reply Quote 0
                          • V Offline
                            VolDon @magge
                            last edited by VolDon

                            @magge Didn't turn anything off. all system and other antiviruses do not block the client's work in any way.

                            Eternal-E 1 Reply Last reply Reply Quote 0
                            • MarcSpectorM Offline
                              MarcSpector
                              last edited by

                              Could you post client.log file here? CMD -> %appdata%/Forged Alliance Forever/logs

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                              • Eternal-E Offline
                                Eternal- @VolDon
                                last edited by

                                @voldon https://github.com/FAForever/client/releases/download/0.20.2/Forged.Alliance.Forever-0.20.2-win32.msi use this client

                                Profile | Eternal MOD pack | Check new client

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                                • V Offline
                                  VolDon @Eternal-
                                  last edited by VolDon

                                  @eternal I don't know how these clients differ from this one that you gave me, but it works.

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