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    The game crashed while creating the game

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • MostLostNoobM Offline
      MostLostNoob @zhanghm18
      last edited by

      @zhanghm18 ¯_(ツ)_/¯

      Offhand, it sounds like you might have a permissions issue. If you haven't already done so, try adding an exclusion/exception for the FAF Client in the active scan & firewall sections of their AV software & Windows Security.

      That said, have you ever ran the client as Administrator?

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      • Z Offline
        zhanghm18 @MostLostNoob
        last edited by

        @mostlostnoob I haven't run it in administrator mode. But I used to whitelist clients in antivirus software

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        • Z Offline
          zhanghm18 @MostLostNoob
          last edited by

          @mostlostnoob I added the antivirus whitelist, but this problem still occurs. When I run the debuger, the game can be created; But when I don't run the debuger, the game still crashes at creation. This is loggame_22825688.log game_22825687.log

          The following one is the log of running the debugger, which can normally create the game into the hall.game_22825681.log

          When this problem occurs, even if I use the exe to enter the game directly, it will still crash.

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          • JipJ Offline
            Jip
            last edited by

            It appears your computer has issues compiling the shaders:

            info: Compiled shader: /effects/cartographic.fx
            info: Compiled shader: /effects/frame.fx
            warning: c:\programdata\faforever\gamedata\effects.nx5\effects\mesh.fx: unable to create effect: c:\programdata\faforever\gamedata\effects.nx5\effects\mesh.fx reason: unknown error
            

            Did anything change to your setup? Or did you install (old) drivers recently?

            A work of art is never finished, merely abandoned

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            • Z Offline
              zhanghm18 @Jip
              last edited by

              @jip I didn't change the Settings. This problem cropped up some time ago (a few months ago). It's just that when I ran into this problem before, I could have successfully built a game if I had tried a few more times. But recently the problem has become more frequent. I'll check the driver, see if there's an update

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              • Z Offline
                zhanghm18 @MostLostNoob
                last edited by zhanghm18

                @mostlostnoob Similar crashes have appeared frequently recently. I opened the debugger according to what you said, which is the loggame_23379917.log
                game_23379926.log
                Disabling all mods also has no effect and still crashes

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                • maggeM Offline
                  magge Global Moderator
                  last edited by

                  The warning message before it crashes in both logs:

                  warning: c:\programdata\faforever\gamedata\effects.nx5\effects\particle.fx: unable to create effect: c:\programdata\faforever\gamedata\effects.nx5\effects\particle.fx reason: unknown error
                  

                  Have not encountered such errors so far to know how to solve it, unfortunately.

                  Can you provide more info about your environment? Like PC/Laptop specs, which OS, newest drivers, newest Windows updates? Maybe it gives some hint to narrow it down.

                  Have you tried the "basic deeds" already like reinstalling FAF, Supreme Commander (files verification via GOG/Steam)?

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                  • Z Offline
                    zhanghm18 @magge
                    last edited by

                    @magge My computer is an Asus ROG laptop.
                    My operating system: Windows 11 22631.4169;
                    CPU: 12th Gen Intel(R) Core(TM) i9-12900H 2.50GHz;
                    GPU: NVIDIA GeForce RTX 3070 Ti Laptop GPU;
                    My GPU driver version is 32.0.15.6094 (latest driver in August this year)
                    I've tried reinstalling the game and it didn't help

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                    • maggeM Offline
                      magge Global Moderator
                      last edited by

                      Is it possible that the laptop uses its integrated GPU instead of the 3070 for SC and that causes some side effects/bugs? Also use window mode. You can test it by disabling the integrated GPU to narrow the issue down.

                      I can not find anything useful via Google or AI about the error, so as last resort you may re-install the OS and just go with FAF and SC. Not an optimal solution, but before you spend hours trying random "If I do x, then maybe it will work"-stuff ...

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                      • Z Offline
                        zhanghm18 @magge
                        last edited by

                        @magge I tried disabling integrated GPU and it didn't help.

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