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    Game wont start

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • N Offline
      Nex
      last edited by

      Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
      

      Did you run the client as admin once? that might break things.
      try deleting the directory C:\ProgramData\FAForever and restart the client with your current user, then try to launch a game.

      C 2 Replies Last reply Reply Quote 0
      • C Offline
        CeasersMum @Nex
        last edited by

        @nex I did, I will give that a try

        1 Reply Last reply Reply Quote 0
        • C Offline
          CeasersMum @Nex
          last edited by

          @nex Unfortunately that didn't work. thank you for helping, is there anything else I can do?

          1 Reply Last reply Reply Quote 0
          • N Offline
            Nex
            last edited by

            So same error?
            try running the client as admin
            if that works it's definitely a permission issue, if that also doesn't work then there must be something else

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            • C Offline
              CeasersMum
              last edited by

              That worked but now its crashing
              514b4f2e-dcfd-4385-b3cf-3022dee73035-image.png

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              • N Offline
                Nex
                last edited by

                can you get a game log now?

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  CeasersMum @Nex
                  last edited by

                  @nex game_21158912.log

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                  • N Offline
                    Nex
                    last edited by

                    mh nothing out of the ordinary in there
                    try deleting/renaming your game.prefs file
                    (found here)
                    1de6f08b-dced-4509-b45c-400545e8ca89-image.png

                    Maybe the settings are corrupt
                    Then try to launch the game through steam once.

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                    • C Offline
                      CeasersMum @Nex
                      last edited by

                      @nex I tried deleting it but that didn't work game_21158904.log

                      N 1 Reply Last reply Reply Quote 0
                      • N Offline
                        Nex @CeasersMum
                        last edited by

                        @ceasersmum isn't that log older than the other one?

                        Did starting it through steam work normally?

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                        • C Offline
                          CeasersMum @Nex
                          last edited by

                          @nex That was the newest log I checked the time stamp on it. Yes opens completely normally and works through steam

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                          • N Offline
                            Nex
                            last edited by

                            @ceasersmum mh just confused by the game number, which I thought count up and 12>04
                            but whatever.

                            mh can you get the most recent client log then?

                            Also since running as admin worked you should check the permissions on C:\ProgramData\FAForever and make sure you have read/write permissions there with your current user and you can execute the .exe in the bin/ folder.

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                            • C Offline
                              CeasersMum
                              last edited by

                              I have managed to fix it. Thank you for your amazing help. I really appreciate it as I didn't know where to start. I was able to change the settings in the properties section of the programme that I had changed when trying to get it to stop minimizing and these were what was preventing it from loading. Thank you again!

                              N R 2 Replies Last reply Reply Quote 0
                              • N Offline
                                Nex @CeasersMum
                                last edited by

                                @ceasersmum ah cool.
                                Always a bit hard to do remote assistance without knowing what's going on everwhere.😅

                                1 Reply Last reply Reply Quote 1
                                • R Offline
                                  ReducedSep @CeasersMum
                                  last edited by

                                  @ceasersmum Hi, I'm having the same issue at the moment. What settings did you change to get it to work?

                                  MostLostNoobM 1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    gvibes
                                    last edited by gvibes

                                    I am also having the same issue, thank you. Have already deleted everything (FAF and supcom) and reinstalled.

                                    The same error:
                                    Client Version: 2023.11.1
                                    java.lang.NullPointerException: Cannot invoke "java.lang.Process.onExit()" because "process" is null

                                    I think maybe the 2023.11 update initially failed in an odd and unrecoverable way, which seems like the root cause. I could not launch after the update so had to delete and reinstall everything to even launch the client.

                                    R 1 Reply Last reply Reply Quote 0
                                    • MostLostNoobM Offline
                                      MostLostNoob @ReducedSep
                                      last edited by

                                      @reducedsep @gvibes It was determined that there was an issue with the new managed Coturn server. That issue has been fixed & you should be able to play now

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        ReducedSep @gvibes
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          ReducedSep @MostLostNoob
                                          last edited by

                                          @mostlostnoob True! All fixed, cheers

                                          1 Reply Last reply Reply Quote 0
                                          • G Offline
                                            gvibes
                                            last edited by

                                            Yep, I'm in, thanks.

                                            1 Reply Last reply Reply Quote 0

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