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    Game wont start

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • C Offline
      CeasersMum
      last edited by

      client.log

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      • N Offline
        Nex
        last edited by

        Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
        

        Did you run the client as admin once? that might break things.
        try deleting the directory C:\ProgramData\FAForever and restart the client with your current user, then try to launch a game.

        C 2 Replies Last reply Reply Quote 0
        • C Offline
          CeasersMum @Nex
          last edited by

          @nex I did, I will give that a try

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          • C Offline
            CeasersMum @Nex
            last edited by

            @nex Unfortunately that didn't work. thank you for helping, is there anything else I can do?

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            • N Offline
              Nex
              last edited by

              So same error?
              try running the client as admin
              if that works it's definitely a permission issue, if that also doesn't work then there must be something else

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              • C Offline
                CeasersMum
                last edited by

                That worked but now its crashing
                514b4f2e-dcfd-4385-b3cf-3022dee73035-image.png

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                • N Offline
                  Nex
                  last edited by

                  can you get a game log now?

                  C 1 Reply Last reply Reply Quote 0
                  • C Offline
                    CeasersMum @Nex
                    last edited by

                    @nex game_21158912.log

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                    • N Offline
                      Nex
                      last edited by

                      mh nothing out of the ordinary in there
                      try deleting/renaming your game.prefs file
                      (found here)
                      1de6f08b-dced-4509-b45c-400545e8ca89-image.png

                      Maybe the settings are corrupt
                      Then try to launch the game through steam once.

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                      • C Offline
                        CeasersMum @Nex
                        last edited by

                        @nex I tried deleting it but that didn't work game_21158904.log

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                        • N Offline
                          Nex @CeasersMum
                          last edited by

                          @ceasersmum isn't that log older than the other one?

                          Did starting it through steam work normally?

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                          • C Offline
                            CeasersMum @Nex
                            last edited by

                            @nex That was the newest log I checked the time stamp on it. Yes opens completely normally and works through steam

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                            • N Offline
                              Nex
                              last edited by

                              @ceasersmum mh just confused by the game number, which I thought count up and 12>04
                              but whatever.

                              mh can you get the most recent client log then?

                              Also since running as admin worked you should check the permissions on C:\ProgramData\FAForever and make sure you have read/write permissions there with your current user and you can execute the .exe in the bin/ folder.

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                              • C Offline
                                CeasersMum
                                last edited by

                                I have managed to fix it. Thank you for your amazing help. I really appreciate it as I didn't know where to start. I was able to change the settings in the properties section of the programme that I had changed when trying to get it to stop minimizing and these were what was preventing it from loading. Thank you again!

                                N R 2 Replies Last reply Reply Quote 0
                                • N Offline
                                  Nex @CeasersMum
                                  last edited by

                                  @ceasersmum ah cool.
                                  Always a bit hard to do remote assistance without knowing what's going on everwhere.😅

                                  1 Reply Last reply Reply Quote 1
                                  • R Offline
                                    ReducedSep @CeasersMum
                                    last edited by

                                    @ceasersmum Hi, I'm having the same issue at the moment. What settings did you change to get it to work?

                                    MostLostNoobM 1 Reply Last reply Reply Quote 0
                                    • G Offline
                                      gvibes
                                      last edited by gvibes

                                      I am also having the same issue, thank you. Have already deleted everything (FAF and supcom) and reinstalled.

                                      The same error:
                                      Client Version: 2023.11.1
                                      java.lang.NullPointerException: Cannot invoke "java.lang.Process.onExit()" because "process" is null

                                      I think maybe the 2023.11 update initially failed in an odd and unrecoverable way, which seems like the root cause. I could not launch after the update so had to delete and reinstall everything to even launch the client.

                                      R 1 Reply Last reply Reply Quote 0
                                      • MostLostNoobM Offline
                                        MostLostNoob @ReducedSep
                                        last edited by

                                        @reducedsep @gvibes It was determined that there was an issue with the new managed Coturn server. That issue has been fixed & you should be able to play now

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                                        • R Offline
                                          ReducedSep @gvibes
                                          last edited by

                                          This post is deleted!
                                          1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            ReducedSep @MostLostNoob
                                            last edited by

                                            @mostlostnoob True! All fixed, cheers

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