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    Error on client startup

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • L Offline
      Liszkarz
      last edited by

      Hello
      I cannot start the FAF laucher. I get error (detailed error log below). Deleting game files and reinstallation didnt solve the problem. Please, give me some tips how to repair it.

      Loading library prism_d3d from resource failed: java.nio.file.AccessDeniedException: C:\Users\jakub.openjfx\cache\18+12\prism_d3d.dll
      java.nio.file.AccessDeniedException: C:\Users\jakub.openjfx\cache\18+12\prism_d3d.dll
      at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:108)
      at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(WindowsFileSystemProvider.java:236)
      at java.base/java.nio.file.spi.FileSystemProvider.newOutputStream(FileSystemProvider.java:484)
      at java.base/java.nio.file.Files.newOutputStream(Files.java:228)
      at java.base/java.nio.file.Files.copy(Files.java:3160)
      at com.sun.glass.utils.NativeLibLoader.cacheLibrary(NativeLibLoader.java:301)
      at com.sun.glass.utils.NativeLibLoader.installLibraryFromResource(NativeLibLoader.java:215)
      at com.sun.glass.utils.NativeLibLoader.loadLibraryFromResource(NativeLibLoader.java:197)
      at com.sun.glass.utils.NativeLibLoader.loadLibraryInternal(NativeLibLoader.java:138)
      at com.sun.glass.utils.NativeLibLoader.loadLibrary(NativeLibLoader.java:54)
      at com.sun.prism.d3d.D3DPipeline.lambda$static$0(D3DPipeline.java:54)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:318)
      at com.sun.prism.d3d.D3DPipeline.<clinit>(D3DPipeline.java:50)
      at java.base/java.lang.Class.forName0(Native Method)
      at java.base/java.lang.Class.forName(Class.java:375)
      at com.sun.prism.GraphicsPipeline.createPipeline(GraphicsPipeline.java:218)
      at com.sun.javafx.tk.quantum.QuantumRenderer$PipelineRunnable.init(QuantumRenderer.java:92)
      at com.sun.javafx.tk.quantum.QuantumRenderer$PipelineRunnable.run(QuantumRenderer.java:125)
      at java.base/java.lang.Thread.run(Thread.java:833)
      Loading library glass from resource failed: java.nio.file.AccessDeniedException: C:\Users\jakub.openjfx\cache\18+12\glass.dll
      java.nio.file.AccessDeniedException: C:\Users\jakub.openjfx\cache\18+12\glass.dll
      at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:108)
      at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(WindowsFileSystemProvider.java:236)
      at java.base/java.nio.file.spi.FileSystemProvider.newOutputStream(FileSystemProvider.java:484)
      at java.base/java.nio.file.Files.newOutputStream(Files.java:228)
      at java.base/java.nio.file.Files.copy(Files.java:3160)
      at com.sun.glass.utils.NativeLibLoader.cacheLibrary(NativeLibLoader.java:301)
      at com.sun.glass.utils.NativeLibLoader.installLibraryFromResource(NativeLibLoader.java:215)
      at com.sun.glass.utils.NativeLibLoader.loadLibraryFromResource(NativeLibLoader.java:197)
      at com.sun.glass.utils.NativeLibLoader.loadLibraryInternal(NativeLibLoader.java:138)
      at com.sun.glass.utils.NativeLibLoader.loadLibrary(NativeLibLoader.java:54)
      at com.sun.glass.ui.Application.loadNativeLibrary(Application.java:112)
      at com.sun.glass.ui.Application.loadNativeLibrary(Application.java:120)
      at com.sun.glass.ui.win.WinApplication.access$000(WinApplication.java:43)
      at com.sun.glass.ui.win.WinApplication$1.run(WinApplication.java:107)
      at com.sun.glass.ui.win.WinApplication$1.run(WinApplication.java:88)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:318)
      at com.sun.glass.ui.win.WinApplication.<clinit>(WinApplication.java:88)
      at com.sun.glass.ui.win.WinPlatformFactory.createApplication(WinPlatformFactory.java:39)
      at com.sun.glass.ui.win.WinPlatformFactory.createApplication(WinPlatformFactory.java:36)
      at com.sun.glass.ui.Application.run(Application.java:146)
      at com.sun.javafx.tk.quantum.QuantumToolkit.startup(QuantumToolkit.java:290)
      at com.sun.javafx.application.PlatformImpl.startup(PlatformImpl.java:293)
      at com.sun.javafx.application.PlatformImpl.startup(PlatformImpl.java:163)
      at com.sun.javafx.application.LauncherImpl.startToolkit(LauncherImpl.java:659)
      at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:679)
      at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$2(LauncherImpl.java:196)
      at java.base/java.lang.Thread.run(Thread.java:833)
      java.lang.RuntimeException: java.lang.UnsatisfiedLinkError: no glass in java.library.path: .
      at com.sun.javafx.tk.quantum.QuantumToolkit.startup(QuantumToolkit.java:300)
      at com.sun.javafx.application.PlatformImpl.startup(PlatformImpl.java:293)
      at com.sun.javafx.application.PlatformImpl.startup(PlatformImpl.java:163)
      at com.sun.javafx.application.LauncherImpl.startToolkit(LauncherImpl.java:659)
      at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:679)
      at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$2(LauncherImpl.java:196)
      at java.base/java.lang.Thread.run(Thread.java:833)
      Caused by: java.lang.UnsatisfiedLinkError: no glass in java.library.path: .
      at java.base/java.lang.ClassLoader.loadLibrary(ClassLoader.java:2429)
      at java.base/java.lang.Runtime.loadLibrary0(Runtime.java:818)
      at java.base/java.lang.System.loadLibrary(System.java:1989)
      at com.sun.glass.utils.NativeLibLoader.loadLibraryInternal(NativeLibLoader.java:166)
      at com.sun.glass.utils.NativeLibLoader.loadLibrary(NativeLibLoader.java:54)
      at com.sun.glass.ui.Application.loadNativeLibrary(Application.java:112)
      at com.sun.glass.ui.Application.loadNativeLibrary(Application.java:120)
      at com.sun.glass.ui.win.WinApplication.access$000(WinApplication.java:43)
      at com.sun.glass.ui.win.WinApplication$1.run(WinApplication.java:107)
      at com.sun.glass.ui.win.WinApplication$1.run(WinApplication.java:88)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:318)
      at com.sun.glass.ui.win.WinApplication.<clinit>(WinApplication.java:88)
      at com.sun.glass.ui.win.WinPlatformFactory.createApplication(WinPlatformFactory.java:39)
      at com.sun.glass.ui.win.WinPlatformFactory.createApplication(WinPlatformFactory.java:36)
      at com.sun.glass.ui.Application.run(Application.java:146)
      at com.sun.javafx.tk.quantum.QuantumToolkit.startup(QuantumToolkit.java:290)
      ... 6 more

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      • T Offline
        TheParadoxd
        last edited by

        Yeah I have just had the same issue, was playing the game just fine yesterday. Logged on today my Forged Alliance shortcut was blank and its saying I have no game file.

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        • maggeM Offline
          magge Global Moderator
          last edited by

          @magge said in Solutions for common errors with the FAF client launcher or supreme commander:

          Reason

          Program is blocked or has wrong user rights

          Make sure security software is not blocking the client
          Make sure your windows account has rights to run the software
          Remove "C:\ProgramData\FAForever" folder; and reinstall FAF
          For testing purpose, run the client with admin rights.

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