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    Game Hangs at Abort Connection Screen

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • V Offline
      vppreddell
      last edited by

      Game/Client hangs at the "Abort Connection" screen. No errors presented. Happens when attempting to create a game locally as well as when attempting to join a remotely hosted game.

      When abort after many minutes of waiting is clicked - screen goes to client lobby with no errors announced.

      Any suggestions - local firewall is disabled and happens when AVG antivirus is Enabled or Disabled.

      Thanks in advance!

      Vaughn

      MostLostNoobM 1 Reply Last reply Reply Quote 0
      • MostLostNoobM Offline
        MostLostNoob @vppreddell
        last edited by

        @vppreddell In the FAF client, go to the top left menu > Settings:

        1. General > Write ICE Log File > check,
        2. Forged Alliance Forever > Use FAF Debugger when starting Forged Alliance > check > click "Get the latest version of the debugger",
        3. Allow the ICE adapter to use IPv6 > unchecked,
        4. Preferred Coturns for ICE > select only Global,

        Next, quit the client (check Task Manager). Once it's completely closed, open the client again & play.

        The next time you join a game & have connection issues, click the Reply button at the bottom between the 👁 (View) icon & the "Mark unread" button. Next, please go to client > top left menu > Show logs folder > logs > sort by Date Modified, then drag/drop these files into the Reply message window so those that can help (not me) have that data to look at:

        1. client.log file (the Text Document file without the date),
        2. ice-adapter.log & advanced-ice-adapter.log (both in a separate folder)
        3. the most recent game_21xxxxxx.log file
        1 Reply Last reply Reply Quote 1
        • V Offline
          vppreddell
          last edited by vppreddell

          Thank you for your help! The suggestion seemed to work.

          1 Reply Last reply Reply Quote 0

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