FAForever Forums
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Login

    Causing matchmaking failure despite having ideal internet connection

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
    3 Posts 2 Posters 202 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • L Offline
      Lou_Sassol
      last edited by Lou_Sassol

      My main issue is that I cannot play with matchmaker as it fails to connect me despite my internet connection and speed being ideal and never fluctuating. I want to play but feel bad now because I am causing these games to fail. And on the occasions I do get into a game, the connection in game is perfectly normal. the issue seemed to start with 3v3 games, and I could play other modes just fine, but now its disconnecting from all matchmaker modes. The connectivity indicator in the bottom right corner never says that I am disconnected. Regardless of who else is online near me, the connection always fails. I have no problem joining custom lobbies and I can run replays without a hitch.

      update: cannot seem to connect to lobbies. tested my bf's account who is right next to me and he was able to connect without a hitch to a 1v1 matchmaker.

      MostLostNoobM 1 Reply Last reply Reply Quote 0
      • MostLostNoobM Offline
        MostLostNoob @Lou_Sassol
        last edited by

        @lou_sassol In the FAF client, go to the top left menu > Settings:

        1. General > Write ICE Log File > check,
        2. Forged Alliance Forever > Use FAF Debugger when starting Forged Alliance > check > click "Get the latest version of the debugger",
        3. Allow the ICE adapter to use IPv6 > unchecked,
        4. Preferred Coturns for ICE > select only Global,

        Next, quit the client (check Task Manager). Once it's completely closed, open the client again & play.

        The next time you join a game & have connection issues, click the Reply button at the bottom between the 👁 (View) icon & the "Mark unread" button. Next, please go to client > top left menu > Show logs folder > logs > sort by Date Modified, then drag/drop these files into the Reply message window so those that can help (not me) have that data to look at:

        1. client.log file (the Text Document file without the date),
        2. ice-adapter.log & advanced-ice-adapter.log (both in a separate folder)
        1 Reply Last reply Reply Quote 1
        • L Offline
          Lou_Sassol
          last edited by

          These are the logs I obtained most recently from a disconnect whilst matching on a 3v3

          advanced-ice-adapter.log
          ice-adapter.log
          client.log

          1 Reply Last reply Reply Quote 0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

          With your input, this post could be even better 💗

          Register Login
          • First post
            Last post