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    Error logging in: Bad Gateway from GET https://api.faforever.com/me

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • M Offline
      MasterofTofu
      last edited by MasterofTofu

      I am trying to log into the app, but keep getting the same exception/error. My browser opens and I approve the login, but the app gives the following error:

      Client Version: 2023.8.0
      org.springframework.web.reactive.function.client.WebClientResponseException$BadGateway: 502 Bad Gateway from GET https://api.faforever.com/me
      at org.springframework.web.reactive.function.client.WebClientResponseException.create(WebClientResponseException.java:334)
      Suppressed: The stacktrace has been enhanced by Reactor, refer to additional information below:
      Error has been observed at the following site(s):
      *__checkpoint ⇢ 502 BAD_GATEWAY from GET https://api.faforever.com/me [DefaultWebClient]
      Original Stack Trace:
      at org.springframework.web.reactive.function.client.WebClientResponseException.create(WebClientResponseException.java:334)
      at org.springframework.web.reactive.function.client.DefaultClientResponse.lambda$createException$1(DefaultClientResponse.java:213)
      at reactor.core.publisher.FluxMap$MapSubscriber.onNext(FluxMap.java:106)
      at reactor.core.publisher.FluxOnErrorReturn$ReturnSubscriber.onNext(FluxOnErrorReturn.java:162)
      at reactor.core.publisher.FluxDefaultIfEmpty$DefaultIfEmptySubscriber.onNext(FluxDefaultIfEmpty.java:122)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onNext(FluxMapFuseable.java:129)
      at reactor.core.publisher.FluxContextWrite$ContextWriteSubscriber.onNext(FluxContextWrite.java:107)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableConditionalSubscriber.onNext(FluxMapFuseable.java:299)
      at reactor.core.publisher.FluxFilterFuseable$FilterFuseableConditionalSubscriber.onNext(FluxFilterFuseable.java:337)
      at reactor.core.publisher.Operators$BaseFluxToMonoOperator.completePossiblyEmpty(Operators.java:2071)
      at reactor.core.publisher.MonoCollect$CollectSubscriber.onComplete(MonoCollect.java:145)
      at reactor.core.publisher.FluxMap$MapSubscriber.onComplete(FluxMap.java:144)
      at reactor.core.publisher.FluxPeek$PeekSubscriber.onComplete(FluxPeek.java:260)
      at reactor.core.publisher.FluxMap$MapSubscriber.onComplete(FluxMap.java:144)
      at reactor.netty.channel.FluxReceive.onInboundComplete(FluxReceive.java:413)
      at reactor.netty.channel.ChannelOperations.onInboundComplete(ChannelOperations.java:431)
      at reactor.netty.channel.ChannelOperations.terminate(ChannelOperations.java:485)
      at reactor.netty.http.client.HttpClientOperations.onInboundNext(HttpClientOperations.java:712)
      at reactor.netty.channel.ChannelOperationsHandler.channelRead(ChannelOperationsHandler.java:114)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.CombinedChannelDuplexHandler$DelegatingChannelHandlerContext.fireChannelRead(CombinedChannelDuplexHandler.java:436)
      at io.netty.handler.codec.ByteToMessageDecoder.fireChannelRead(ByteToMessageDecoder.java:346)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:318)
      at io.netty.channel.CombinedChannelDuplexHandler.channelRead(CombinedChannelDuplexHandler.java:251)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:442)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1383)
      at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1246)
      at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1295)
      at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529)
      at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:468)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919)
      at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166)
      at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650)
      at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
      at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
      at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
      at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
      at java.base/java.lang.Thread.run(Thread.java:833)

      Any thoughts on how to fix this or work around it?

      1 Reply Last reply Reply Quote 1
      • MostLostNoobM Offline
        MostLostNoob
        last edited by

        The server is currently experiencing issues with the API service, so there's nothing that can be done on your end to fix it. You can see the current status here: https://uptime.faforever.com/status/default

        1 Reply Last reply Reply Quote 1
        • M Offline
          MasterofTofu
          last edited by

          Okay, thanks for the link and heads-up. Will be keeping an eye out for when it's back up.

          MostLostNoobM 1 Reply Last reply Reply Quote 0
          • MostLostNoobM Offline
            MostLostNoob @MasterofTofu
            last edited by

            @masteroftofu It's been steady for about 2 hours now without any more issues, so you should be able to join.

            1 Reply Last reply Reply Quote 0

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