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    Ladder game fails to connect - then blocks me from ladder games

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • N Offline
      nemir
      last edited by

      So... As the title says, I join the ladder queue, the game launches, goes through much of the process of connecting, then says failed to launch.

      After the second I rebooted.

      It happened again and gave me a ten minute timeout from the queue.

      I waited 15 minutes. It happens yet again.

      Now the timeout is 30 minutes!

      I am not doing anything except waiting for the client to launch and connect to a match.

      Can someone help me undertand what is going on?

      And also why this feature exists...?

      Cheers!

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      • E Offline
        Ensidius
        last edited by

        It could be that I have the same problem.
        I used to be able to join ladder games without any issues but since yesterday's update I can't join ladder games anymore.

        It seems to be that I'm stuck on "Match launching" but the FAF client doesn't start Supreme Commander: Forged Alliance (see first screenshot with task manager).
        After about 30s, it looks like I'm out of the queue and if I want to rejoin, it says that I'm in the state "STARTING_AUTOMATCH" (see second screenshot).
        After another 30s or so, it gives another message that I'm causing connection issues and that further cases will give me a penalty.

        I've already tried:

        • creating single player games -> no issues, game start as normal
        • clearing cache -> doesn't resolve the problem
        • reinstalling FAF client -> doesn't resolve the problem

        As there's no error or crash message, I don't get a log or something that I can give you to help find the cause of the issue.
        So I don't really know what to do.

        FAF_error_01.jpg
        FAF_error_02.jpg

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        • E Offline
          Ensidius
          last edited by

          Checking "allow ICE adapter to use IP6" and "force relay connection" solved it for me.
          However, I do have some lag issues now.

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