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    Unknown structured exception

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • JipJ Offline
      Jip
      last edited by

      From KionX, the creator of the debugger:

      Here's what I found:
      The Windows 10 error ‘EXTERNAL EXCEPTION E06D7363’ occurs when a program tries to copy or move a locked file.
      It may be locked by Windows, your antivirus software or malware scanner, the error isn’t picky.
      

      A work of art is never finished, merely abandoned

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      • ? Offline
        A Former User
        last edited by

        Not sure if this is the same bug, but I got this while trying to create a game:
        https://drive.google.com/file/d/1bzhLMb2PtAv4EEEP41BN31tW2HcLHYLY/view?usp=sharing

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        • JipJ Offline
          Jip
          last edited by

          I'm not opening a download link, due to security reasons. Best to use www.pastebin.com if you intend to share a log

          A work of art is never finished, merely abandoned

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Jip
            last edited by

            @jip https://pastebin.com/u5XpVXMs

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            • JipJ Offline
              Jip
              last edited by

              It is likely the same bug, and related to your system. See my previous message about locked files.

              A work of art is never finished, merely abandoned

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              • ? Offline
                A Former User @Jip
                last edited by

                @jip I don't even have an antivirus, and how would randomly restarting FAF heal this (it does)?

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                • JipJ Offline
                  Jip
                  last edited by

                  Because then the file isn't locked anymore, usually it is a virus scanner (Windows Defender?) that is locking files randomly (to scan them).

                  A work of art is never finished, merely abandoned

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                  • ? Offline
                    A Former User
                    last edited by A Former User

                    I can't play ranked now because I get an error too often. I can only play custom games: If an attempt to enter a game fails, I just reenter, and it often works.

                    This is what I get trying ladder: https://pastebin.com/fVYSzzyh.

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                    • ? Offline
                      A Former User
                      last edited by

                      For now, it seems like the best fix available is trying to enter/create a game until there is no error, and then play ladder.

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                      • UvesoU Offline
                        Uveso
                        last edited by

                        @Melanol

                        just a guess:
                        what nvidia driver version are you running ?
                        the newest or an older one ?

                        maybe reinstall the nvidia driver and DirectX9c

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @Uveso
                          last edited by

                          @uveso I somehow play 6 other modern games without any issues.

                          deletethisD 1 Reply Last reply Reply Quote 0
                          • deletethisD Offline
                            deletethis @Guest
                            last edited by deletethis

                            @melanol said in Unknown structured exception:

                            @uveso I somehow play 6 other modern games without any issues.

                            I think it's important to remember FAF isn't a modern game, so this doesn't mean much.

                            A quick google search for NVD3DREL: GR-805 mention something about issues with specific nvidia drivers.

                            Make sure that older directx (important to note that newer versions don't include older versions) is properly installed.

                            If you are using Windows, and haven't installed any security software yourself, you are using the default Windows Defender-try making an exception for the game folder.

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                            • ? Offline
                              A Former User
                              last edited by

                              So, I don't know what exactly fixed it, but I installed a lot of games, and it stopped.

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