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    Sound too low, but ONLY in a game

    Scheduled Pinned Locked Moved I need help
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    • P Offline
      PopSniper
      last edited by

      I do not have surround sound enabled!! In addition, there is NO setting called Stereo in my headphone settings. I have it set to 2 Channel, 16 bit, 44,100 Hz (CD quality).

      As a final note, sound is perfect if I run a replay!! It happens ONLY in a live game.

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      • P Offline
        PopSniper
        last edited by

        Also, sound becomes very low as soon as I post the game in the game lobby, before the game starts.

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        • JipJ Offline
          Jip
          last edited by

          Did you by any change reduce the master sound, in-game at any point? Replays use a separate preference file, and therefore have that set to 100. When you join a game, the 'real' preference file is used and the master sound volume may be different there.

          A work of art is never finished, merely abandoned

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          • P Offline
            PopSniper
            last edited by

            checked windows master sound and it is at 100%.

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            • P Offline
              PopSniper
              last edited by

              All sound works fine EXCEPT in game or game lobby after setting up a game in the lobby

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              • E Offline
                Exselsior
                last edited by

                @popsniper Jip means the in game sound settings, but I was also curious about the windows settings so it’s good you checked that. In game settings might be messed up in the audio tab.

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                • P Offline
                  PopSniper
                  last edited by

                  I checked the in-game settings also, and all settings are set to max volume. I even checked the Windows mixer and all are set to max volume. Finally, I tried to play one of the multiplayer campaign scenarios and very low sound there also...couldn't even hear the cut scene sound.

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                  • S Offline
                    Sprouto
                    last edited by Sprouto

                    @popsniper said in Sound too low, but ONLY in a game:

                    I reset the headsets to surround sound

                    Have you examined the log file yet ?

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                    • P Offline
                      PopSniper
                      last edited by

                      how do I find the log files??

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                      • MostLostNoobM Offline
                        MostLostNoob
                        last edited by

                        Please go to client > top left menu > Show logs folder > logs > sort by Date Modified. From there, the most recent game log file will be the closest to the top of the list.

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                        • Z Offline
                          ZOB
                          last edited by

                          dude, 5.1 and 7.1 are surround

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                          • Z Offline
                            ZOB
                            last edited by

                            just select stereo at 44.1 k and 16 bit

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