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    FA Crashes when loading some save games

    Scheduled Pinned Locked Moved I need help
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    • Y Offline
      YouSaveTheDay
      last edited by

      I've installed FAF and play online sometimes but this is playing skirmish via the FA launcher: C:\ProgramData\FAForever\bin\ForgedAlliance.exe

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      • Y Offline
        YouSaveTheDay
        last edited by

        This is the only other similar problem i've found...

        https://forum.faforever.com/topic/467/offline-saved-game-crash-on-big-maps?_=1633813358665

        I've opened the .dmp file from the logs and also have the same problem....What does it all meannnnn?

        KEY_VALUES_STRING: 1

        Key  : Analysis.CPU.mSec
        Value: 4796
        
        Key  : Analysis.DebugAnalysisManager
        Value: Create
        
        Key  : Analysis.Elapsed.mSec
        Value: 94904
        
        Key  : Analysis.Init.CPU.mSec
        Value: 437
        
        Key  : Analysis.Init.Elapsed.mSec
        Value: 101054
        
        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 121
        
        Key  : Timeline.Process.Start.DeltaSec
        Value: 44
        
        Key  : WER.Process.Version
        Value: 1.5.0.1
        

        CONTEXT: (.ecxr)
        eax=00000eab ebx=00000001 ecx=4c2830ef edx=00000000 esi=00000001 edi=00000000
        eip=00a82172 esp=4c283000 ebp=4c28300c iopl=0 nv up ei ng nz na po nc
        cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010282
        ForgedAlliance+0x682172:
        00a82172 ff7510 push dword ptr [ebp+10h] ss:002b:4c28301c=126dd155
        Resetting default scope

        EXCEPTION_RECORD: (.exr -1)
        ExceptionAddress: 00a82172 (ForgedAlliance+0x00682172)
        ExceptionCode: c00000fd (Stack overflow)
        ExceptionFlags: 00000000
        NumberParameters: 2
        Parameter[0]: 00000001
        Parameter[1]: 4c282ffc

        PROCESS_NAME: ForgedAlliance.exe

        ERROR_CODE: (NTSTATUS) 0xc00000fd - A new guard page for the stack cannot be created.

        EXCEPTION_CODE_STR: c00000fd

        EXCEPTION_PARAMETER1: 00000001

        EXCEPTION_PARAMETER2: 4c282ffc

        STACK_TEXT:
        WARNING: Stack unwind information not available. Following frames may be wrong.
        4c28300c 00a88a52 4c2830ef ffffffff 126dd155 ForgedAlliance+0x682172
        4c283040 00a88c10 4c2830ef ffffffff 00000001 ForgedAlliance+0x688a52
        4c283088 00a88c48 4c2830ef ffffffff 00000001 ForgedAlliance+0x688c10
        4c2830a0 00905188 4c2830ef 00000001 00000001 ForgedAlliance+0x688c48
        4c2830e0 00905692 4c2830ef 00000000 00000000 ForgedAlliance+0x505188
        00000000 00000000 00000000 00000000 00000000 ForgedAlliance+0x505692

        SYMBOL_NAME: ForgedAlliance+682172

        MODULE_NAME: ForgedAlliance

        IMAGE_NAME: ForgedAlliance.exe

        STACK_COMMAND: ~45s ; .ecxr ; kb

        FAILURE_BUCKET_ID: STACK_OVERFLOW_c00000fd_ForgedAlliance.exe!Unknown

        OSPLATFORM_TYPE: x86

        OSNAME: Windows 8

        IMAGE_VERSION: 1.5.0.1

        FAILURE_ID_HASH: {531ac4bf-c994-a2cb-a384-f91e59c83256}

        Followup: MachineOwner

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        • arma473A Offline
          arma473
          last edited by

          Are you trying to load saved game files that were created before you downloaded the most recent gameplay patch?

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          • Y Offline
            YouSaveTheDay
            last edited by YouSaveTheDay

            To confirm i've also tried the following:

            Uninstalled Sonic Studio and tried running the exe without sound as detailed here (https://forums.faforever.com/viewtopic.php?f=3&t=15689)

            Set the graphics to lowest possible.

            Run exe as administrator and tried all compatibility options.

            Mods deactivated:
            Retirement V1.0
            Resource Rich V1.0
            Nothing But Time V1.0
            Chess V1.0
            Total Annihilation Music V4.0

            And this was a saved game load from last night

            V1.6.0 FAF

            Savegame file is 222.5mb in size (cant share here due to size and not sure if you can take it and load it to test?)

            Still no luck.

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            • arma473A Offline
              arma473
              last edited by arma473

              v1.6.0 is the client version. I'm talking about the gameplay patch. That's a separate thing. The FAF patch history isn't up to date on the wiki and I don't know where to find it on the web site. But there have been multiple patches in the last few weeks.

              Here is a thread in the forums about some of the recent gameplay patches:
              https://forum.faforever.com/topic/2569/patch-3721-hotfix-3722-hotfix-3723-patch-3724

              The most recent patch is from October 4. But that's not necessarily the day that you downloaded the patch. You would only download the gameplay patch when you log in to FAF through the FAF client, and try to join or host a game, if you don't already have the most recent patch.

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              • Y Offline
                YouSaveTheDay
                last edited by YouSaveTheDay

                I'm running game patch 3724 and this issue has predated this patch.

                Appreciate your responses 🙂

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                • arma473A Offline
                  arma473
                  last edited by

                  One thing that isn't clear, does it crash the instant you try to load the save game? Like it crashes before you have a chance to give any orders? Or is the problem that the save crashes soon after you load, for example if you get to play for 60 seconds before it crashes.

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                  • Y Offline
                    YouSaveTheDay
                    last edited by YouSaveTheDay

                    Updated the original post with a screenshot. The "In Transit" screen does it's thing but it looks like it crashes just before the game renders and then exits to windows.

                    So to confirm, i do not actually reach "In Game"

                    and it only impacts some "mid to late game" saved games (usually once a T4 unit eg CZAR, Mavor, Novax) is being built/has been built on the map.

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                    • JipJ Offline
                      Jip
                      last edited by

                      I have honestly no idea 😞

                      A work of art is never finished, merely abandoned

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                      • Y Offline
                        YouSaveTheDay
                        last edited by

                        I don't seem to have this issue when playing via the steam launcher.

                        I've also re-installed the game and FAF Client but have the same issue when launching via the patched exe.

                        Do the logs not give any indication as to what might be happening?

                        Thanks

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                        • C Offline
                          camber
                          last edited by

                          I have also been experiencing this saved and restore issue. I've been experiencing for over a month, and I keep very updated with my patches. It doesn't matter whether I start it from the executable in the file directory or from Steam, it seems to do with the size of the save game as if I only play for a minute and save, it will sometimes load, but any decent size game that I saved, it just won't load. It gets pretty far into the loading screen as it's been for quite a while and then I noticed it kind of stops the loading screen animation, and then the animation starts again again and then it crashes.

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                          • JipJ Offline
                            Jip
                            last edited by

                            Can you share such a save game?

                            A work of art is never finished, merely abandoned

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                            • Y Offline
                              YouSaveTheDay
                              last edited by YouSaveTheDay

                              Sorry for the delay, Still loosing lots of time with this scenario.

                              Saved Game:
                              YSTD - Saved Game Example

                              TIA @Jip

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                              • JipJ Offline
                                Jip
                                last edited by

                                This sounds a bit silly, but how do you load that in?

                                A work of art is never finished, merely abandoned

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                                • Y Offline
                                  YouSaveTheDay
                                  last edited by

                                  What do you mean by that @Jip ?

                                  If you mean how do i load the saved game...

                                  I run the patched .exe via
                                  C:\ProgramData\FAForever\bin\ForgedAlliance.exe

                                  Click "Skirmish" and click "Load game" then select the saved game file.

                                  The Skirmish is started the same way, using the patched exe.

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                                  • Y Offline
                                    YouSaveTheDay
                                    last edited by

                                    Hey @Jip , I know it's been a while but this issue is still happening? I was wondering if you ever found out what might be causing this issue?

                                    Please see the following link for two save games - One that loads (4) and one that doesn't (5)
                                    https://drive.google.com/file/d/1Pd7Vfw9rb2kcxbjZyXJSyrJrvG8_XEva/view?usp=sharing

                                    Would really appreciate if you could shed a little light on the situation...Do they both load for you?

                                    Thanks David

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                                    • JipJ Offline
                                      Jip
                                      last edited by

                                      My apologies for not getting back to you. I've not been able to shed light on the situation. I think, somewhere down the line, the loading / saving of games was never really tested when patching the game. And I do not recall testing it either.

                                      I've stored your save files on disk and I'll see if I can find something. If it turns out to be trivial to fix then I can fix it for the next developers patch, but if it isn't trivial then I'm afraid it will be postponed.

                                      A work of art is never finished, merely abandoned

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                                      • Y Offline
                                        YouSaveTheDay
                                        last edited by

                                        No need to apologise @Jip , I'm sure you've got plenty more pressing things on your plate. The only difference i can see is similar to what @camber mentioned before - Any saved game over the 200mb file size seems to cause the crash when loading. Fingers crossed it's something simple - Normal Forged Alliance Skirmish is nowhere near as fun playing FAF Skirmish 🙂

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