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    i go to load into a Lobby or a Replay and the game just crashes

    Scheduled Pinned Locked Moved I need help
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    • F Offline
      FEjr
      last edited by

      i go to load up a lobby or a replay and the game starts up and instantly crashes and then give me this

      Unhandled exception:

      The cloud file provider is not running.

      Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      Cmd line arguments : /init init.lua /nobugreport /log C:\ProgramData\FAForever\logs\game_11070199.log /replay C:\ProgramData\FAForever\cache\temp.scfareplay /replayid 11070199

      Callstack:
      Unknown symbol (address 0x008d462c)

      Last 100 lines of log...

      debug: SND: Loaded WaveBank 'ambienttest' at 309e7040
      debug: MEM: 697793603 bytes SND
      warning: The cloud file provider is not running.\015
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
      warning: stack traceback:
      warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
      warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
      warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
      ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
      debug: Loading module '\000/lua/options/options.lua\000'
      debug: Loading module '\000/lua/usermusic.lua\000'
      info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
      info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
      debug: Wavebank prepared: 309e6b60
      debug: SND: Loaded WaveBank 'aeonselect' at 309e6b60
      info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
      debug: Wavebank prepared: 309e6dd0
      debug: SND: Loaded WaveBank 'ambienttest' at 309e6dd0
      debug: MEM: 697793603 bytes SND
      warning: The cloud file provider is not running.\015
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
      warning: stack traceback:
      warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
      warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
      warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
      ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
      debug: Loading module '\000/lua/options/options.lua\000'
      debug: Loading module '\000/lua/usermusic.lua\000'
      info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
      info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
      debug: Wavebank prepared: 309e6c98
      debug: SND: Loaded WaveBank 'aeonselect' at 309e6c98
      info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
      debug: Wavebank prepared: 309e6dd0
      debug: SND: Loaded WaveBank 'ambienttest' at 309e6dd0
      debug: MEM: 697793603 bytes SND
      warning: The cloud file provider is not running.\015
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
      warning: stack traceback:
      warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
      warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
      warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
      ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
      debug: Loading module '\000/lua/options/options.lua\000'
      debug: Loading module '\000/lua/usermusic.lua\000'
      info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
      info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
      debug: Wavebank prepared: 309e7040
      debug: SND: Loaded WaveBank 'aeonselect' at 309e7040
      info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
      debug: Wavebank prepared: 309e7178
      debug: SND: Loaded WaveBank 'ambienttest' at 309e7178
      debug: MEM: 697793603 bytes SND
      warning: The cloud file provider is not running.\015
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
      warning: stack traceback:
      warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
      warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
      warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
      warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(51): in function GetCurrent' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(181): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:179> warning: Error running '/lua/options/optionslogic.lua':Apply ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
      ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(51): in function GetCurrent'
      ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(181): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:179>
      info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
      info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
      debug: Wavebank prepared: 309e6dd0
      debug: SND: Loaded WaveBank 'aeonselect' at 309e6dd0
      info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
      debug: Wavebank prepared: 309e6c98
      debug: SND: Loaded WaveBank 'ambienttest' at 309e6c98
      debug: MEM: 0 bytes SND

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      • F Offline
        FEjr
        last edited by

        and then the client give me this error message:

        java.lang.RuntimeException: Forged Alliance Crashed with exit code 1. See game_11070199.log for more information
        at com.faforever.client.game.GameService.lambda$spawnTerminationListener$45(GameService.java:719)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
        at java.base/java.lang.Thread.run(Thread.java:832)

        1 Reply Last reply Reply Quote 0
        • UvesoU Offline
          Uveso
          last edited by

          1. See game_11070199.log for more information

          Can you provide us the game log ?
          The last 100 lines don't show the cause of the errors.

          looks like you are missing files from the game or a mod (mabye)

          please post your full game.log on https://pastebin.com/ and only give us the link to it.

          1 Reply Last reply Reply Quote 0
          • F Offline
            FEjr
            last edited by

            i figured it out, the game was trying to pull old mods from my one drive for some reason so i just emptied the folder mod folder in the settings of FAF

            1 Reply Last reply Reply Quote 0
            • UvesoU Offline
              Uveso
              last edited by

              Thanks for reporting back!

              1 Reply Last reply Reply Quote 0

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