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    FAF Client crashes on launch / Startup error

    Scheduled Pinned Locked Moved I need help
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    • MostLostNoobM Offline
      MostLostNoob @Anybody00
      last edited by

      @anybody00 Did you follow the steps I stated here about deleting the FAF Client folder & installing from scratch?

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      • A Offline
        Anybody00
        last edited by

        Unfortunately it didn't work, there is still the same pop up with Startup Error with the text again as long as before.

        Before I installed Supreme Commander FA I had problems with launching the first version of Supreme Commander, that's why I bought SC FA which works.

        Does this problem perhaps also have something to do with this?
        Or what else could I try to run FAF?

        Thank you for your support @MostLostNoob ❤

        MostLostNoobM 1 Reply Last reply Reply Quote 0
        • MostLostNoobM Offline
          MostLostNoob @Anybody00
          last edited by

          @anybody00 Can you open Run (Windows + R) & go to the following:

          %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\logs
          

          If there's a client.log file in there, then please click the Reply button at the bottom of this page between the 👁 (View) icon & the "Mark unread" button. Next, drag/drop that client.log file into the Reply message window so those that can help (most likely not me) have that data to look at.

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          • A Offline
            Anybody00
            last edited by

            There's just a client.prefs file in
            %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\
            i'm not able to drop into this box:

            [client.prefs](Invalid file type. Allowed types are: .png, .jpg, .bmp, .txt, .log, .gif, .webp, .csv, .pdf, .xls, .doc, .zip, .7z, .rar, .dds, .jpeg)

            There aren't any hidden fils as well, I have this programm called TOTAL CMD64 which would show me any hidden fils.

            I'm not sure if this helps buthere is the Text from client.prefs:

            {
            "general" : {
            "disableSteamStart" : false,
            "showCyrillicWarning" : true
            },
            "data" : {
            "baseDataDirectory" : "C:\ProgramData\FAForever",
            "binDirectory" : "C:\ProgramData\FAForever\bin",
            "replaysDirectory" : "C:\ProgramData\FAForever\replays",
            "languagesDirectory" : "C:\ProgramData\FAForever\languages",
            "replayDataDirectory" : "C:\ProgramData\FAForever\replaydata",
            "replayBinDirectory" : "C:\ProgramData\FAForever\replaydata\bin",
            "corruptedReplaysDirectory" : "C:\ProgramData\FAForever\replays\corrupt",
            "themesDirectory" : "C:\ProgramData\FAForever\themes",
            "mapGeneratorDirectory" : "C:\ProgramData\FAForever\map_generator",
            "cacheDirectory" : "C:\ProgramData\FAForever\cache",
            "cacheStylesheetsDirectory" : "C:\ProgramData\FAForever\cache\stylesheets",
            "featuredModCacheDirectory" : "C:\ProgramData\FAForever\cache\featured_mod"
            },
            "mainWindow" : {
            "width" : 800,
            "height" : 600,
            "maximized" : false,
            "x" : -1.0,
            "y" : -1.0
            },
            "generator" : {
            "generationType" : "CASUAL",
            "spawnCount" : 6,
            "numTeams" : 2,
            "mapSizeInKm" : 10.0,
            "waterDensity" : 0,
            "waterRandom" : true,
            "plateauDensity" : 0,
            "plateauRandom" : true,
            "mountainDensity" : 0,
            "mountainRandom" : true,
            "rampDensity" : 0,
            "rampRandom" : true,
            "mexDensity" : 0,
            "mexRandom" : true,
            "reclaimDensity" : 0,
            "reclaimRandom" : true
            },
            "forgedAlliance" : {
            "installationPath" : "C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance",
            "preferencesFile" : "C:\Users\User\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance\Game.prefs",
            "vaultBaseDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance",
            "warnNonAsciiVaultPath" : true,
            "autoDownloadMaps" : true,
            "allowIpv6" : false,
            "runFAWithDebugger" : false,
            "showIceAdapterDebugWindow" : false,
            "mapsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\maps",
            "modsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\mods"
            },
            "login" : {
            "rememberMe" : true
            },
            "chat" : {
            "zoom" : 1.0,
            "previewImageUrls" : true,
            "maxMessages" : 500,
            "chatColorMode" : "DEFAULT",
            "hideFoeMessages" : true,
            "playerListShown" : true,
            "timeFormat" : "AUTO",
            "autoJoinChannels" : [ "#german" ],
            "showMapName" : false,
            "showMapPreview" : false
            },
            "notification" : {
            "soundsEnabled" : true,
            "mentionSoundEnabled" : true,
            "infoSoundEnabled" : true,
            "warnSoundEnabled" : true,
            "errorSoundEnabled" : true,
            "transientNotificationsEnabled" : true,
            "toastPosition" : "BOTTOM_RIGHT",
            "friendOnlineToastEnabled" : true,
            "friendOfflineToastEnabled" : true,
            "friendOnlineSoundEnabled" : true,
            "friendOfflineSoundEnabled" : true,
            "friendJoinsGameSoundEnabled" : true,
            "friendPlaysGameSoundEnabled" : true,
            "friendPlaysGameToastEnabled" : true,
            "friendJoinsGameToastEnabled" : true,
            "privateMessageSoundEnabled" : true,
            "privateMessageToastEnabled" : true,
            "notifyOnAtMentionOnlyEnabled" : false,
            "toastScreen" : 0,
            "toastDisplayTime" : 5000,
            "silenceBetweenSounds" : 30000,
            "afterGameReviewEnabled" : true
            },
            "localization" : {
            "dateFormat" : "AUTO"
            },
            "lastGame" : {
            "lastGameType" : "faf",
            "lastGameOnlyFriends" : false,
            "lastGameEnforceRating" : false
            },
            "matchmaker" : {
            "factions" : [ "aeon", "cybran", "uef", "seraphim" ]
            },
            "developer" : {
            "logLevel" : "DEBUG"
            },
            "vault" : {
            "onlineReplaySortConfig" : {
            "sortProperty" : "startTime",
            "sortOrder" : "DESC"
            },
            "mapSortConfig" : {
            "sortProperty" : "gamesPlayed",
            "sortOrder" : "DESC"
            },
            "modVaultConfig" : {
            "sortProperty" : "latestVersion.createTime",
            "sortOrder" : "DESC"
            }
            },
            "user" : { },
            "filters" : { },
            "themeName" : "default",
            "preReleaseCheckEnabled" : false,
            "mapAndModAutoUpdate" : true,
            "hidePrivateGames" : false,
            "hideModdedGames" : false,
            "gameTileSortingOrder" : "PLAYER_DES",
            "unitDataBaseType" : "SPOOKY",
            "disallowJoinsViaDiscord" : false,
            "showGameDetailsSidePane" : false,
            "advancedIceLogEnabled" : false,
            "cacheLifeTimeInDays" : 30,
            "gameDataCacheActivated" : false
            }

            A 1 Reply Last reply Reply Quote 0
            • A Offline
              alien555cz @Anybody00
              last edited by

              This post is deleted!
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              • A Offline
                alien555cz @alien555cz
                last edited by alien555cz

                This post is deleted!
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                • A Offline
                  alien555cz
                  last edited by

                  hi i have same problem, yesterday first. when i run online game

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                  • A Offline
                    alien555cz
                    last edited by

                    i know, must download new driver graphics, restart pc and run faf forever.

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                    • A Offline
                      Anybody00
                      last edited by

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                      • A Offline
                        Anybody00
                        last edited by

                        Whats next to do?

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                        • A Offline
                          alien555cz
                          last edited by alien555cz

                          i only instaled driver graphic, restart pc its all. before instaled i searched all "forever" directory on "C" storage and delete

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                          • MostLostNoobM Offline
                            MostLostNoob
                            last edited by

                            @Anybody00 Can you please copy the text from the error message & save it in a text file, then post that file to this thread per the previous steps so those that can help have that to review?

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                            • A Offline
                              Anybody00
                              last edited by

                              The Error message
                              java.lang.RuntimeException Exceptio.txt

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                              • maggeM Offline
                                magge Global Moderator
                                last edited by

                                Which OS and security solution do you use? @Anybody00
                                Maybe it is related to user permission rights or security software is interfering.

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                                • A Offline
                                  Anybody00
                                  last edited by

                                  My pc runs on windows, Edition Windows 11 Pro, Version: 21H2 and I'm using Avast Free Antivirus.
                                  My pc is still at version 21H2 and when I check for updates there's nothing new shown. Last time I tried installing such an update it didn't work. Could that be a problem?

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                                  • maggeM Offline
                                    magge Global Moderator
                                    last edited by

                                    I bet all my channel points from FAF Twitch, that Avast is causing issues. Try to whitelist/deactivate/uninstall for testing purpose and try again with FAF.

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                                    • A Offline
                                      Anybody00
                                      last edited by

                                      Still didn't work unfortunatly, I did remove Avast and I reinstalled FAF.

                                      Here's the error message
                                      java.lang.RuntimeException Exceptio.txt

                                      AmygdalaA 1 Reply Last reply Reply Quote 0
                                      • AmygdalaA Offline
                                        Amygdala @Anybody00
                                        last edited by

                                        @anybody00 did you restart your PC? I remember that that fixed it for someone with with a similar issue as Avast was still lurking around after it got uninstalled

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                                        • A Offline
                                          Anybody00
                                          last edited by Anybody00

                                          Yes, I did restart my pc. After that I looked for files named with avast and I removed them too.

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                                          • maggeM Offline
                                            magge Global Moderator
                                            last edited by

                                            To be sure, remove those folders before you reinstall FAF:

                                            
                                            C:\ProgramData\FAForever
                                            
                                            %LOCALAPPDATA%\Gas Powered Games\Supreme Commander Forged Alliance\
                                            

                                            And double check after the installation that you have the necessary permissions to access and read the files/directory.

                                            Your last log has the same error as your first one:

                                            Caused by: java.nio.file.FileSystemException: C:\ProgramData\FAForever\cache\stylesheets: Die Datei oder das Verzeichnis ist beschädigt und nicht lesbar
                                            

                                            (ENG translation: The file or directory is corrupted and not readable)

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